Yes, you will find an ATM at the reception of Camping Resort Sangulí Salou.
Is there a laundry service on the campsite?
Yes, with our laundry service you have the option to leave your washing with us (up to 6 kilos) and collect it clean and dry. This service is subject to an additional charge. We do not have an ironing service.
Can I buy tickets for Port Aventura in the campsite?
Yes, you can buy your tickets to Port Aventura theme park from either of the receptions at Camping Resort Sangulí Salou.
Can I rent bikes at the campsite?
Yes, there are several types of bikes available to hire at each reception of the Camping Resort. Helmets and child seats are also available.
Are there any heated pools? Are they open all season?
None of our pools are heated and they are all exterior pools. Each pool has a special theme and some pools offer a range of waterslides. Access to all the pools is free for all clients staying at the Camping Resort.
Can I buy food to take away from the restaurant? What type of food?
We have 3 Take Aways, located next to the restaurant Sangulí and Bar Tarraco, where you can order takeaways such as pizzas, salads, chicken, rice and pasta. You can also buy our fun Guli Meal for the little ones.
I have food allergies. Do you have menus available to meet my special requirements?
If you have any type of food allergy, you should always mention it at the time of ordering. We offer a special menu with specifications for the allergens in each one of the offered dishes. We also have a selection of gluten-free dishes (pizzas, pasta, nuggets...).
What happens if I cancel my reservation?
GENERAL CONDITIONS FOR CAMPING & RESORT SANGULÍ SALOU BUNGALOWS / MOBILHOMES / LODGES
Pets are not allowed in any Bungalow, Mobile home or Lodge.
The accommodation will be available to the client from 4pm on the day of arrival.
Check-out must be made before 11am and the accommodation must be in a good condition (eg rubbish bin and dishware cleaned or located in the dishwasher), as well as the furniture replaced in its initial position.
The reservation will be kept until 12 a.m. on the day after the contracted arrival date. The non-appearance of the client after this moment, will be equated to a cancellation of the reservation made less than 20 days in advance, explained in the corresponding section
The reserved plot will be available to the client from 13 h on the day of arrival.
The exit must be made before 12 o'clock and the plot must be in good condition (for example, without any elements left on the ground or hanging between the trees).
The maximum occupancy per plot is 6 people (children included).
The owners of dogs that access the facilities will have to prove to the entrance that the vaccination card is up to date and that the animal is chipped.
FINANCE / BREAKAGE DEPOSIT Camping & Resort Sangulí Salou reserves the right to request € 100 deposit on arrival as a guarantee against damages caused by improper behavior, damages in the facilities, damages in the accommodation, as well as for the use of the safe and / or bicycles during your stay. As an alternative, customers may choose to provide a credit card, as a guarantee. PREVIEW FOR THE NEXT SEASON
In order to improve customer satisfaction, the Management makes available the possibility of making reservations for the following season before the publication of final tariffs (which takes place in November). This assumes that the price of the rate used to calculate the reservation is always provisional. The publication of the final rates and the dates of the following season will be made public through the website no later than November 15. For this reason, the price and the final dates of your stay can be modified. Until November 30, the customer has the possibility to cancel their reservation due to disagreement with the final price, without any charge and with a full refund of the amount paid in advance.
The final calculation of the price of the stay will be established based on the prices advertised on the website, after November 15. If the reservation has been made prior to this date, it will be necessary to recalculate the final price of the contracted stay and the part to be paid, which will be paid upon arrival at Camping & Resort Sangulí Salou.
Camping & Resort Sangulí Salou always specifies the accommodation number at the time of reservation. However, the assignment of a specific accommodation unit does not imply any responsibility on the part of the organisation if, due to force majeure, maintenance actions or organisational reasons, the allocation has to be modified.
DEPOSIT The percentage of the final amount, as a deposit to confirm reservations will be:
20% of the amount of the accommodation for reservations made up to 31 December of the year prior to the contracted stay.
40% of the amount of the accommodation for bookings made from 1 January.
In accordance with the previous section, from November, the final rates will apply for the following season.
To confirm your accommodation reservation, you will have to pay the confirmation amount by credit card. The remaining amount, together with the extras booked (cots and prams), and Tourist Tax, will be paid at the corresponding reception on arrival at Camping & Resort Sangulí Salou. The amount of Tourist Tax will be 0.5 € per night per person aged 17 years or more, with a maximum of 7 nights (subject to possible variations by the Tax Authority). CONDITIONS OF CANCELLATION / CANCELLATION OF THE RESERVATION
Any modification to a confirmed reservation must be requested in writing with the signature of the reservation holder. The change, if possible, will be accepted in writing from the Reservation Centre. This change will incur 35 Euros in administrative expenses, if it is the second time that it occurs for the same reservation.
The total amount of the stay must be paid the same day of the arrival.
The general conditions of cancellation of reservation are:
Loss of 10% of the amount paid in advance, if the cancellation is received more than 30 days before the scheduled date of arrival.
Loss of 50% of the amount paid in advance, if the cancellation is received between 21 and 29 days before the scheduled date for the contracted arrival.
Total loss of the amount paid in advance, if the cancellation is received less than 20 days before the contracted arrival date.
The departure of the client before the contracted stay time will not have rights to any return or compensation with respect to the price paid.
Cancellations must be made in writing, must be signed and must be sent by e-mail (email@example.com).
It is reminded that it is compulsory to wear the identification bracelet inside the enclosure at all times to ensure proper access control.
You can consult the Special Offers on our website www.sangulisalou.com
Camping & Resort Sangulí Salou is not responsible for the loss of personal objects during your stay at our facilities. It is for this reason that the use of safes is available to the customer.
The Camping & Resort Sangulí Salou team publishes the contents of the website with the maximum possible diligence, but it could be the case that, due to causes beyond the control of the company, there is a typographical error or that some data or information was updated after the time of being consulted by the user. For this reason, the Management states that the references (images and descriptions) to the products and services, as well as the prices and conditions stipulated, have a purely orientative function, have no contractual content and are not binding until the express confirmation of the booking. If any user has made the decision to contract based on erroneous information published on the website, the Management will communicate it and the latter will have the right to terminate the contract at no cost on their part.
The client, at the time of booking, is obliged to read these conditions of reservation, being the payment of the reservation and the total price the contracted stay a sign of acceptance of the same and the internal regulations of Camping & Resort Sangulí Salou.
VALID FROM 01/06/17
How can I make a reservation?
You can make your reservation via our online booking-system at www.sangulisalou.com or by telephone at 0034 977 381641. Whichever way you choose to make your reservation, you will be required to pay a deposit by debit / credit card.
Can I reserve a pitch for the entire season (April to November)?
Yes, it is possible depending on availability. However, there is no special fixed price. The price of the pitch varies during the season as per the published price list.
Do the pitches have an electric and water supply?
All pitches have an electric supply (included in the price of the pitch). Only Master / Premium pitches have a water supply and drainage. There are drinking water fountains in the other areas of the Camping Resort.
On the day of departure, can I stay in the camping once I have vacated the pitch?
Yes, once you have vacated your pitch/accommodation and parked your vehicle outside of the premises, you can continue to enjoy the rest of the day at the campsite. You should leave the Camping Resort before 00:00h.
Is there shade on the pitches?
Despite having many trees throughout the campsite, we are unable to guarantee that a specific pitch has shade.
Can I receive visitors during my stay? Is there an additional cost?
Yes, you can receive visitors during your stay. At the time of entry they must be accompanied by one of the occupants registered to the pitch / accommodation. All visits to families staying on a pitch are subject to an additional fee. Visits to families staying in bungalows/mobile homes, which exceed the maximum capacity of the accommodation, are subject to an additional fee.
Is there a specific arrival time? Is the reception open 24 hours?
The reception is open 24 hours a day. If you choose to come camping, with or without a reservation, you must install your tent / caravan on your pitch before 23h, to avoid disturbing your neighbours. For reservations in bungalows / mobile homes, the entry to the accommodation is from 16h. If you arrive after 00:00h your keys will be left in reception and you should formalise your check-in the following morning.
Are pets allowed?
Pets are allowed on the plots, except for those breeds considered as dangerous. The Sangulí campsite not only accepts dogs, but also has initiated a pet friendly policy, through which facilities and services have been designed for your pets.
We ask all pet owners to help keep the campsite clean. Please collect the excrement that your pet may leave within the site. If you leave your pet alone on the plot, make sure that they have shade to protect themself from the sun and that they have water to hydrate. The coexistence between clients and pets is essential in our camping; Try not to disturb the neighbors. Thank you for your cooperation.